POLICY
Privacy Policy
At EstoReMeet, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with applicable regulations, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). ________________________________________ 1. Information We Collect We collect the following types of information: •Personal Information: Name, email address, phone number, billing and shipping addresses, payment details, and any other information provided during account creation or checkout. •Technical Information: IP address, browser type, device information, and cookies to enhance user experience. •Transaction Information: Details about your purchases, order history, and payment records. ________________________________________ 2. How We Use Your Information We use your information for the following purposes: •To process and deliver your orders efficiently. •To provide customer support and respond to your inquiries. •To send updates about your order, promotional offers, or important policy changes. •To personalize your shopping experience based on your preferences. •To analyze website performance and improve our services. ________________________________________ 3. Data Sharing with Third Parties We respect your privacy and only share your data with third parties under the following circumstances: •Service Providers: To process payments, ship orders, or enhance customer experience (e.g., payment processors, logistics partners). •Legal Obligations: When required to comply with applicable laws, court orders, or law enforcement requests. •Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We do not sell your personal information to third parties. ________________________________________ 4. Cookie Policy Cookies are small files stored on your device to improve your browsing experience. We use cookies to: •Remember your preferences and shopping cart. •Analyze website traffic and user behavior. •Provide personalized recommendations and targeted ads. You can manage or disable cookies through your browser settings. However, this may affect your ability to use certain features of our website. ________________________________________ 5. Your Rights Under GDPR and CCPA As a customer, you have the following rights regarding your personal data: Under GDPR (for EU residents): •The right to access your personal data. •The right to request correction or deletion of your data. •The right to restrict or object to data processing. •The right to data portability. Under CCPA (for California residents): •The right to know what personal information is collected, used, or shared. •The right to request deletion of your personal information. •The right to opt out of the sale of personal information. To exercise your rights, contact us at support@estoremeet.com or via SMS at +1 (305) 367-8580. ________________________________________ 6. Data Security We implement advanced security measures to protect your data from unauthorized access, alteration, or misuse. These measures include: •Encryption of sensitive information during transmission. •Secure servers and firewalls to safeguard stored data. •Regular monitoring and updates to our security systems. ________________________________________ 7. Retention of Information We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. ________________________________________ 8. Changes to This Policy EstoReMeet reserves the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be communicated via email or our website. ________________________________________ 9. Contact Us For questions or concerns about our Privacy Policy, please contact us: •Email: support@estoremeet.com •SMS: +1 (305) 367-8580 We value your trust and are committed to safeguarding your privacy. ________________________________________
Terms & Conditions
Welcome to EstoReMeet! Before using our website or making any purchase, please carefully read the following terms and conditions. These terms govern your use of our website and services. ________________________________________ 1. General Terms •By accessing EstoReMeet and using our services, you agree to abide by these terms and conditions. •If you do not agree with these terms, please refrain from using our site. •EstoReMeet reserves the right to modify these terms at any time. Changes will take effect as soon as they are posted on the website. ________________________________________ 2. Pricing and Product Information •All prices and product information on our website are provided as accurately as possible. However: oIn the case of typographical errors or technical issues leading to incorrect pricing or product details, we reserve the right to cancel or correct orders. oPrices may change without prior notice. •Product availability is updated in real time. If an item is out of stock after an order is placed, the customer will be notified. ________________________________________ 3. Customer Responsibilities As a customer, you agree to the following rules: •Use our website for lawful purposes only. •Ensure that all information you provide is accurate and complete. •Avoid fraudulent or malicious behavior. EstoReMeet reserves the right to suspend or terminate accounts involved in fraudulent activities or abuse. ________________________________________ 4. Order and Payment Terms •Orders will be processed after payment confirmation. •Payments must be made through the secure payment methods listed on our website. •An order is considered confirmed only after the confirmation email is sent by EstoReMeet. ________________________________________ 5. Returns and Warranty Coverage •All returns and refunds are subject to the conditions outlined in our EstoReMeet Refund Policy. •Warranty coverage applies as specified in the product description. For third-party products, manufacturer warranties may apply. ________________________________________ 6. Limitation of Liability •EstoReMeet is not liable for any direct or indirect damages arising from the use of the products. •We do not guarantee that our website will be uninterrupted, error-free, or free of viruses. We make every effort to minimize such issues, but cannot be held responsible for them. ________________________________________ 7. Intellectual Property Rights •All content, designs, logos, and materials on the website are owned by EstoReMeet and are protected by copyright laws. •Unauthorized use, copying, or republishing of any content is prohibited. ________________________________________ 8. Legal Disputes •These terms are governed by the laws of the United States. •In the event of a dispute, resolution will first be sought between the parties. If unresolved, the dispute may be escalated to the appropriate courts. ________________________________________ 9. Contact Information If you have any questions or concerns, please feel free to contact us: •Email: support@estoremeet.com •SMS: +1 (305) 367-8580 Thank you for choosing EstoReMeet! By following these terms, we aim to provide you with a safe and enjoyable shopping experience. ________________________________________
Payment Policy
At EstoReMeet, we strive to make your online shopping experience secure and easy. We offer a variety of payment methods to make your purchase convenient. Below are the details of our payment policy. ________________________________________ 1. Accepted Payment Methods EstoReMeet accepts the following payment methods: •Credit and Debit Cards: Major credit cards such as Visa, MasterCard, American Express, and Discover. •PayPal: You can make payments using your PayPal account. •Apple Pay / Google Pay: Mobile payment options are also available. •Other Payment Methods: We are in the process of adding new payment methods. Please check our website for updates. ________________________________________ 2. Installment Options •Credit Card Installment Options: Currently, installment payments are available only for purchases made via credit card. The availability of installment payments may vary depending on the bank's agreement. •PayPal Installment Payment Option: Installment options may be available for PayPal transactions. You can check the available installment options on the PayPal payment page. ________________________________________ 3. Payment Security •Encryption: Payment transactions are protected with the highest level of security. Credit card information is secured with SSL (Secure Socket Layer) encryption technology, making it inaccessible to any third parties. •Privacy: The personal and financial information you provide during the payment process is used solely for transaction purposes and is kept confidential. Your information will not be used for any other purposes. •PCI-DSS Compliance: EstoReMeet uses a payment infrastructure that is fully compliant with Payment Card Industry Data Security Standards (PCI-DSS), ensuring that all your payment transactions are secure. ________________________________________ 4. Payment Processing and Confirmation •After completing your payment, you will receive a confirmation email. This email serves as verification that your payment and order have been successfully received. •Your payment will be processed only after the payment confirmation is received. If any issues occur during the payment process, please contact customer support immediately. •Orders will only be processed after payment confirmation, and products will be shipped accordingly. ________________________________________ 5. Refunds and Returns •Refunds for payments will be processed according to the conditions outlined in our EstoReMeet Refund Policy. •Refunds will be issued to the original payment method. •Once the returned product is inspected, refunds will be processed within 5-7 business days. ________________________________________ 6. Taxes and Additional Charges •Prices displayed on the website exclude applicable taxes and fees. Taxes will be calculated based on your delivery address and displayed on the checkout page. •The total payment, including any taxes or fees, will be processed during checkout. ________________________________________ 7. Questions and Support If you experience any issues with your payment, please contact our customer support team: •Email: support@estoremeet.com •SMS: +1 (305) 367-8580 At EstoReMeet, we are committed to ensuring that your shopping experience is secure and seamless. ________________________________________
Shipping Policy
At EstoReMeet, we aim to make your shopping experience seamless by delivering your orders quickly and securely. Below, you will find all the essential details about our shipping process: ________________________________________ 1. Shipping Areas •We currently offer shipping across the United States, including Alaska and Hawaii. •Unfortunately, we do not ship internationally or to U.S. territories at this time. •Deliveries to P.O. Box addresses are not supported. Please provide a physical address for shipping. ________________________________________ 2. Processing and Shipping Times •All orders are processed within 1-2 business days after payment confirmation. •Standard delivery times vary depending on your location, typically taking 3-7 business days. •Expedited shipping options are available for an additional cost, with delivery times between 1-3 business days. •During high-demand periods (e.g., holidays), processing times may be slightly delayed. We will keep you informed of any changes. ________________________________________ 3. Shipping Fees •Enjoy free standard shipping on orders over $50. •A flat shipping fee of $5 applies to orders under $50. •For expedited shipping or other special delivery options, additional fees will apply. Costs are calculated at checkout based on your selection. ________________________________________ 4. Order Tracking •Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your package. •You can monitor the status of your shipment in real-time through our tracking page. ________________________________________ 5. Damaged, Lost, or Missing Orders •If your order is damaged during transit, please contact us within 7 days of delivery to initiate a claim. •For lost or missing packages, contact our support team as soon as possible. We will work with the courier to resolve the issue quickly. •Your satisfaction is our priority, and we’ll ensure you receive a replacement or refund as appropriate. ________________________________________ 6. Address Changes and Delivery Issues •If you need to update your shipping address after placing an order, contact us immediately via SMS at +1 (305) 367-8580. •Please double-check your shipping address before confirming your order. EstoReMeet is not responsible for delays or additional costs due to incorrect or incomplete addresses. ________________________________________ 7. Additional Information •For bulk orders or special shipping requests, please reach out to our customer service team. •In the rare event of a courier delay, we will notify you promptly and keep you updated on your order status. At EstoReMeet, we value your trust and are dedicated to ensuring your order arrives on time and in perfect condition. For any questions or concerns about our shipping policy, don’t hesitate to contact us at support@estoremeet.com. ________________________________________
Refund Policy
At EstoReMeet, customer satisfaction is at the heart of everything we do. We offer a fair and transparent refund policy to make your shopping experience stress-free while protecting against fraudulent activities. Below are the details of our refund and return policy: ________________________________________ 1. Right to Return •Products can be returned within 30 days of the delivery date. •All returned items must be in their original packaging, unused, and in resellable condition. •For electronic products, the serial numbers must match our records. Products with mismatched or missing serial numbers will not be accepted. ________________________________________ 2. Accepted Return Conditions Returns are accepted under the following circumstances: •The product was delivered defective or damaged. •The wrong product was sent. •The product does not match the description provided on our website. ________________________________________ 3. Unaccepted Return Conditions Returns will not be accepted under these conditions: •The product has been used, is damaged, or is returned with missing parts. •The product was damaged due to improper use or negligence. •The return request is made after the 30-day return period has expired. ________________________________________ 4. Refund Process •Once the returned product is received and inspected, refunds will be issued within 5-7 business days. •Refunds will be processed using the original payment method. •In some cases, the refund may take additional time depending on your bank or payment provider's policies. ________________________________________ 5. Protection Against Fraudulent Returns •If a fraudulent return is detected, the refund request will be canceled, and appropriate legal actions may be taken. •EstoReMeet reserves the right to suspend accounts of customers engaging in consistent return abuse or malicious behavior. ________________________________________ 6. Return Process (Step-by-step guide for customers) 1.Initiate Your Return: Contact EstoReMeet customer support at support@estoremeet.com or via SMS at +1 (305) 367-8580 within 30 days of delivery. Provide your order number and reason for the return. 2.Prepare Your Package: Ensure the product is securely packaged in its original box with all accessories and documentation. 3.Receive Your Return Label: Once your return request is approved, you will receive a prepaid return shipping label (if applicable). 4.Ship the Product: Drop off your package at the nearest courier location or schedule a pickup, depending on the instructions provided. 5.Receive Your Refund: Once we inspect the returned item, your refund will be processed promptly. ________________________________________ EstoReMeet is dedicated to ensuring a smooth return process while maintaining fairness for all parties involved. If you have questions about your return or refund, please don’t hesitate to contact us at support@estoremeet.com or via SMS at +1 (305) 367-8580. ________________________________________
Warranty Policy
At EstoReMeet, we want you to be fully satisfied with your purchase. To provide peace of mind, we offer warranty coverage for all eligible electronic products. Please read below for the details of our warranty policy. ________________________________________ 1. Warranty Coverage •All electronic products sold by EstoReMeet come with a 1-year warranty starting from the date of delivery. •This warranty covers defects in materials or workmanship under normal use. •Products that experience failure due to factory defects or material issues during the warranty period are eligible for repair, replacement, or refund as per the procedures outlined below. ________________________________________ 2. Warranty Exclusions The following issues are not covered by the warranty: •Damage caused by misuse, neglect, accidents, or unauthorized repairs. •Products that have been altered or modified from their original condition. •Normal wear and tear or cosmetic damage (scratches, dents, etc.). •Issues resulting from improper installation or handling. ________________________________________ 3. Warranty Claims Process To initiate a warranty claim, please follow these steps: 1.Contact Customer Support: Reach out to us at support@estoremeet.com or +1 (305) 367-8580 (SMS) to explain the issue and provide proof of purchase (order number, product details, and photos/videos of the defect). 2.Product Evaluation: We will assess your warranty claim and, if applicable, provide instructions for returning the defective product. 3.Return and Inspection: Once we receive the product, it will be inspected by our technical team to verify the defect. 4.Resolution Options: Depending on the evaluation, we will offer one of the following solutions: oFree Repair: If repairable, we will fix the product and return it to you at no cost. oReplacement: If the product cannot be repaired, we will offer a replacement of the same model or a similar one. oRefund: In cases where repair or replacement is not possible, we will issue a refund to the original payment method. ________________________________________ 4. Warranty Limitations •The warranty is valid only for the original purchaser and is non-transferable. •Shipping costs for returning the defective product to us are the responsibility of the customer, unless the product is determined to be faulty. •Any repairs or replacements will be processed within 7-10 business days after receiving the defective item. ________________________________________ 5. Extended Warranty Options For added protection, EstoReMeet offers extended warranty options on select products. Please check the product page for details on extended coverage available at the time of purchase. ________________________________________ 6. Contact Information If you have any questions or need assistance with a warranty claim, please contact our customer service team: •Email: support@estoremeet.com •SMS: +1 (305) 367-8580 We are dedicated to ensuring that your purchase meets your expectations and that any issues are addressed promptly and professionally. ________________________________________
Intellectual Property Policy
EstoReMeet takes the protection of content, trademarks, and product images seriously. Intellectual property rights are exclusively owned by the legal holders, and necessary legal actions will be taken in the event of infringement by third parties. 1. Content and Trademark Protection •All content, images, brand names, logos, and other materials on EstoReMeet are subject to intellectual property rights and unauthorized use is prohibited. •Copying, distributing, or modifying any content or product images from the EstoReMeet website for commercial purposes is strictly prohibited. •All product images, descriptions, and graphic designs on our website are the intellectual property of EstoReMeet. 2. Protection of Product Images •Product photos, visuals, and other multimedia content are to be used only with the permission of EstoReMeet. Unauthorized use of these materials by third parties constitutes copyright infringement. •Commercial use or sharing of product images on any platform requires prior written permission. 3. Third-Party Copyrights and Complaints •If a third party claims that any content on our website infringes on their intellectual property rights, please notify us. We will review the content and take necessary action. •For copyright infringement complaints, please send an email to support@estoremeet.com with the copyright holder's identity, details of the content being infringed, and the scope of your complaint. •After reviewing the complaint, we will take the necessary actions regarding the content in accordance with legal procedures. 4. Measures for Intellectual Property Infringement •Any content that infringes intellectual property rights will be removed or corrected in accordance with legal procedures. •Users or sellers who continuously violate intellectual property rights may be banned from the platform, and legal actions may be initiated. EstoReMeet takes its responsibility to protect intellectual property rights seriously. If you encounter any intellectual property infringement, please contact us. ________________________________________
Environmental & Social Responsibility Policy
EstoReMeet believes in the importance of fulfilling its environmental and social responsibilities and takes an active approach in sustainability, recycling, and contributing to society. 1. Sustainability Efforts •EstoReMeet prioritizes the use of eco-friendly products and packaging materials. Materials sourced from sustainable resources help minimize our environmental impact. •We focus on offering energy-efficient electronic products and utilize environmentally friendly methods in our production processes to minimize environmental impact. 2. Recycling Programs •We encourage our customers to recycle their old electronic devices by providing information about recycling centers. Recycling helps reduce environmental impact and improves waste management. •EstoReMeet contributes to waste reduction by using packaging materials made from recyclable materials. 3. Community Contribution Initiatives •EstoReMeet participates in various social responsibility projects to support local communities. Contributions in areas such as education, health, and the environment help foster the development of society. •Our employees participate in volunteer activities, taking an active role in social responsibility projects and contributing their time and skills. EstoReMeet continuously strives to develop better methods for creating a positive impact on the environment and society. We welcome any suggestions or feedback from our customers on how to further reduce our environmental impact. ________________________________________
Legal Disclaimer
EstoReMeet strives to provide accurate and reliable information regarding the products we offer. However, in certain situations, the seller may not accept liability for specific product use cases. This disclaimer outlines the warnings customers should heed when using products and the circumstances under which the seller does not accept responsibility. 1. Proper Use of Products •Products must be used only in accordance with the instructions provided in the user manual. Improper use of products may result in damage or injury. •Customers are responsible for following the manufacturer’s guidelines during product assembly and usage. •Electronic devices and other products should be used only with the specified electrical requirements. Using them otherwise may cause product malfunction or present serious safety risks. 2. Disclaimer of Liability •EstoReMeet cannot be held liable for any direct or indirect damages resulting from the use of products. Customers must take appropriate safety precautions before using the product. •EstoReMeet is not responsible for any injury, damage, or loss arising during the delivery, assembly, or use of the product. •The seller does not provide any guarantees regarding the product's performance, quality, or longevity, but the manufacturer's warranty terms remain applicable. •EstoReMeet does not guarantee the accuracy of the content on the website. All information provided on the website is for informational purposes only and may contain errors or omissions. 3. Third-Party Links •EstoReMeet may provide links to third-party websites, but we have no control over the content of those websites. Therefore, EstoReMeet is not responsible for any issues or content related to third-party sites. 4. Limitation of Legal Liability •The above disclaimer of liability is subject to applicable legal regulations. To the extent permitted by law, the customer agrees that EstoReMeet shall not be held liable for any direct, indirect, incidental, special, punitive, or consequential damages. EstoReMeet is committed to offering a safe and satisfying shopping experience while disclaiming legal responsibility for product use. If you experience any issues with a product, please contact our customer support team for assistance. ________________________________________
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments